Returns & Exchanges
At Outdoor Living, we want you to be completely satisfied with your purchase for your home and patio. If you are not happy with your order, you can return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Label and Ship
Print your prepaid shipping label from the portal, attach it to the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing